Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
My current primary form of shipping is via USPS. Shipping charges are to be paid with merchandise charges and is payable through PayPal on this website.
International orders to Canada will be shipped via First Class mail. Please contact me about placing your order if you’re in Canada so that I can personally control your shipping and get it to you in the most cost effective manner.
I strive to ship all orders within 24 hours of receipt. Custom orders may take longer.Thanks for shopping at Divine Sanctuary. If you are not entirely satisfied with your purchase, I’m here to help.
Returns
You have 15Â calendar days to return an item from the date you received it. Please contact us before returning the item.
To be eligible for a return, your item must be unused and in the same condition that you received. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Some items are simply not eligible for refund, such as herbs and stones.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-Ârefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us.I am not a medical doctor or nurse. While I believe in the holistic and healing properties of stones, crystals, gems, herbs, and smudging, these things are NOT intended to replace any medical treatment or therapy that you are currently undergoing, nor should they be used instead of seeking medical treatment from a qualified practitioner.